Website Privacy Info

This privacy policy concerns the use of this Website being the property of RCI Life Ltd, RCI Insurance Ltd and RCI Services Ltd (hereinafter referred to jointly as ‘the Companies’, ‘us’ or ‘we’).

This privacy policy shall apply exclusively to the protection of personal data collected through the use of the Companies’ domain,, and any of its subdomains (hereinafter referred to jointly as ‘the Website’ or ‘this Website’). By proceeding to use this Website you expressly consent to the processing of your personal data as herein indicated. This privacy policy constitutes the basis upon which the Companies shall process data collected through its website.

The Website may contain hyperlinks to websites that are external to us and that may belong to other entities within the Mobilize Financial Services or to third parties. The Companies shall not be held responsible for use of personal data disclosed through these websites and advice users to read any terms and conditions including policies on the use of personal data as may apply.

Any personal data that you provide via this Website shall be processed and used in accordance to applicable law, in particular the General Data Protection Regulation (Regulation (EU) 2016/679) and the Data Protection Act (Chapter 440 of the Laws of Malta).

The Companies may collect personal data such as your name, contact information including email address, and demographic information such as country of residence or origin. The personal data collected shall be restricted to the information you may disclose to us via an e-mail query to the e-mail address provided on this Website. This e-mail address should not be used in connection with the performance of contracts relating to our core insurance business. Any information submitted to us in this regard will be processed in accordance to the data protection provisions included within the terms and conditions of your insurance contract.

Please note that by submitting any such personal data you consent to the processing of such data in accordance with the following policy:

  • We will not use personal information disclosed through the Website for purposes other than to reply to any query or address any request you make directly through the Website. We may also process your personal data to improve the content and functionality of this Website, to better understand our customers and markets and to improve our products and services.
  • We may share your personal data with other companies within the Mobilize Financial Services or other third parties within the EU and non EU countries, subject to limitations on further processing and safeguards as are required at law. Moreover, there may be instances where we may process such personal data in order to comply with our legal obligations and for the proper administration of justice.
  • Whilst no method of data transmission is guaranteed against unlawful third party interception or other misuse, we shall take all necessary steps to safeguard such data.  However, we cannot accept responsibility for any unauthorised access or loss of personal data that is beyond our control.
  • You have the right to request a copy of any personal data that the Companies maintain about you. You may also request that we correct your personal data should this be required. Upon receiving any such request we shall endeavour to comply within a reasonable period and without undue delay. If you have any suggestions or questions about any privacy concerns you may have or regarding our Terms and Conditions, please contact our RCi Insurance Data Protection Officer (DPO) by email at or via postal mail by writing to the Data Protection Correspondent:

The Data Protection Correspondent
RCI Insurance Ltd
Level 3, The Exchange Financial & Business Centre,
Triq Elia Zammit,
St Julian’s – STJ 3155

Alternatively, you may wish to contact our Mobilize Financial Services & Services Group Data Protection Officer (GDPO) by email at

In order to continue to provide you with the best service and to comply with our legislative and regulatory obligations the Companies may amend this policy from time to time. You are therefore advised to regularly review this policy to take note of changes that shall be binding on you.